“One of our greatest friends on this journey of discovery is a very strange ally - disturbance. It feels important to me to highlight disturbance's role as a friend because I have come to see certainty as a curse. This was not a realization that came easily to me. I, like most of you, was raised in the traditions of Western schooling. Knowing the right answer was always rewarded. Intelligence was equated with how well I did on tests, and most tests were about knowing the right answer. Later, as a leader, I was promoted for my certainty -
I had the vision, I knew how to get there, and people would follow me based on how well I radiated that certainty, how well I disguised my fears” (Wheatley, 2000).